Professional services firms lead in AI governance maturity, excelling in ethical AI frameworks, audit trails, and executive oversight. However, this leadership hides a critical weakness: limited ability to measure effectiveness. Despite strong governance design, only a small percentage track performance metrics at the board level, creating gaps in demonstrating ROI and risk reduction. As client expectations and regulatory scrutiny increase, firms risk losing credibility if they cannot validate outcomes. The report emphasizes a shift from policy-driven governance to measurable, performance-based accountability.

Join for free to read