Report

HOW GEN Z’S EMPATHY, AWARENESS AND FLUIDITY ARE TRANSFORMING BUSINESS AS USUAL

HOW GEN Z’S EMPATHY, AWARENESS AND FLUIDITY ARE TRANSFORMING BUSINESS AS USUAL

HOW GEN Z’S EMPATHY, AWARENESS AND FLUIDITY ARE TRANSFORMING BUSINESS AS USUAL

The Depop x Bain report explores how Gen Z is reshaping fashion and business through a fluid, non-binary mindset shaped by digital connectivity and global uncertainty. This generation values empathy, inclusivity, and mental health awareness, while embracing authentic self-expression and community-driven identity. They interact with digital platforms as both consumers and creators, blending commerce, entertainment, and entrepreneurship. Sustainability strongly influences their purchasing decisions, with many favoring secondhand, recycled, and value-driven fashion. For Gen Z, “newness” is redefined as unique, meaningful, and experience-driven rather than purely new products. Brands must adapt by aligning with social values, authenticity, and digital engagement to remain relevant.

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