Report
IDC Public Safety Research: Modernizing Emergency Response Workforce Management
This IDC analysis explores how public safety organizations use digital tools to optimize staffing, compliance, and response times. It identifies UKG as a key enabler of predictive scheduling, fatigue management, and real-time communication. Case studies show improved coordination, data accuracy, and morale. The report recommends integrated workforce solutions to reduce administrative burden and enhance readiness, reinforcing the link between empowered responders and stronger community outcomes.