Leveraging Innovative Modern Technology to Create a Competitive Advantage in Professional Services

16 Pages

This IDC InfoBrief, sponsored by Workday, shows that professional services firms can gain a competitive edge through modern, connected technologies. Despite this, many still rely on outdated systems and manual processes. Key priorities include better quoting, customer experience, talent retention, and profitability, while challenges involve inefficiencies, AI adoption, and underused HR and ERP systems. Cloud-based, AI-driven platforms boost agility, decision-making, and risk management. Investing in modern finance, ERP, and HR systems is essential for long-term success.

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Leveraging Innovative Modern Technology to Create a Competitive Advantage in Professional Services

Leveraging Innovative Modern Technology to Create a Competitive Advantage in Professional Services

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