This Harvard Business Review Analytic Services report examines how organizations are moving from generative AI pilots to scaled deployment. While 85% are experimenting with gen AI, many struggle with security, skills gaps, unclear strategy, and regulatory concerns. The report stresses that successful scaling depends on strong data foundations, cloud infrastructure, and cross-functional alignment. Case examples show AI improving customer experience, operational efficiency, and decision-making. The takeaway: value comes not from experimentation alone, but from disciplined execution, governance, and a platform built for long-term growth.

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