This Forrester report examines how organizations can build operational resilience in increasingly complex hybrid and multicloud environments. It highlights the need to modernize infrastructure, standardize platforms, and automate operations to reduce risk and improve business continuity. Key themes include improving visibility across distributed systems, strengthening security posture, reducing downtime, and enabling faster incident response. By adopting open, consistent platforms and automation-driven processes, enterprises can better withstand disruptions, improve service reliability, and align IT operations with broader business resilience objectives.

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