The 2023 State of Operational Reporting report by insightsoftware and Hanover Research highlights that IT and finance teams are burdened by time-consuming, static reporting processes. With 66% of organizations seeing increased demand, 71% of professionals spend a full day each week on reporting, costing IT departments an average of $23,730 annually. Native ERP tools lack flexibility, forcing reliance on IT and manual processes that produce outdated results. Challenges include technical complexity, ad hoc reporting demands, and over-reliance on IT. The report stresses the need for automation, interactive dashboards, and pre-built templates to free IT resources, reduce costs, and enable timely, data-driven decisions.

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