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Report

Top automation trends in IT you should know

Top automation trends in IT you should know

Top automation trends in IT you should know

workato
Pages 14 Pages

Top Automation Trends in IT You Should Know, based on the Work Automation Index 2022, highlights the rapid growth of automation within IT, with IT operations automations increasing by 272% in a single year. Nearly half (48%) of automated IT processes are related to IT service management, demonstrating the growing importance of streamlining support, incident management, and service delivery. The report shows that automation is expanding beyond IT teams, with more departments and non-technical employees participating in building automated solutions. As automation adoption grows, IT’s role is evolving from primarily delivering technical services to acting as a strategic business partner that enables innovation and organizational efficiency. The report also explores the most commonly automated

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