This report explains how generative AI boosts operational efficiency and decision-making by automating content creation like reports, dashboards, and customer summaries. It highlights using foundation models and NLP assistants to deliver insights and recommendations. Success depends on unifying data infrastructure, selecting the right models, training them with enterprise data, and implementing strong governance to ensure outputs are accurate, compliant, and unbiased. Best practices include building proofs of concept, integrating with existing workflows, and educating staff on model training, usage, and monitoring to maximize productivity while managing risks.

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