This integration brief explained how 1Kosmos integrates identity verification directly into ServiceNow workflows to prevent social engineering attacks against service desks and privileged access operations. The integration allows organizations to embed identity verification into password resets, privileged change requests, onboarding workflows, HR processes, and contractor access approvals. After one-time proofing, agents can trigger biometric and document-based identity verification directly within incidents or workflows. The document outlined the operational flow for ServiceNow administrators and agents, including automated verification links, ID document submissions, selfie validation, and automated worknote updates. By embedding high-assurance identity proofing into ServiceNow, organiz

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