Vendor Sheet
Akamai Broadcast Operations Command Center
This product brief introduces the Akamai Broadcast Operations Command Center (BOCC), a managed service that helps media organizations maintain high-quality, reliable over-the-top (OTT) streaming through proactive monitoring and expert operational support. Designed for live linear broadcasts and multiscreen streaming environments, BOCC delivers 24/7 monitoring, custom alerting, synthetic testing, and hands-on assistance from Akamai media specialists with deep visibility into content delivery networks. The service includes rapid incident detection and mitigation, service-level agreements for response and notification times, personalized operational playbooks, periodic reporting, optimization recommendations, and live event monitoring for major broadcasts. By combining continuous oversight wi
