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Vendor Sheet

Akamai Plus Service and Support

Akamai Plus Service and Support

Akamai Plus Service and Support

Akamai
Pages 2 Pages

This product brief outlines Akamai Plus Service and Support, a premium assistance program that provides organizations with proactive guidance, faster technical support, and expert services to maximize the value of their Akamai investments. The offering includes monthly service reports, automated health checks, unlimited technical support requests, enhanced service-level agreements with accelerated response times, a dedicated Akamai Solution Expert, professional implementation assistance, and Akamai University training. Together, these services help customers identify technical risks, optimize configurations, improve operational efficiency, accelerate issue resolution, and adopt best practices across their environments. By combining proactive account management with hands-on expertise, Plus

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