Anaplan helped bridge the gap between complex custom planning models and business decision‑makers by introducing Anaplan Custom Analyst, a conversational AI agent that surfaces trusted insights in natural language. This capability enabled users to quickly ask questions and receive governed answers based on existing planning logic, without needing deep technical expertise or manual report creation. By integrating with Anaplan’s security and roles, Custom Analyst ensured data access remained controlled while speeding up insight retrieval. As a result, teams made faster, more informed decisions, reduced dependency on analysts for routine reporting, and strengthened the impact of custom planning models across the organisation.

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