Infovista Ativa Experience enables automated, customer‑driven operations that help operators deliver and monetize superior customer experiences more efficiently. As part of the Ativa suite for automated assurance and operations, it continuously monitors and predicts customer experience KPIs, then automatically prioritizes and executes troubleshooting and resolution actions. The solution provides deep insight into customer behavior across markets, segments, and individual subscribers, using accurate KPIs that reflect perceived service quality by service and category. By proactively addressing issues based on customer impact, Ativa Experience improves quality of experience, strengthens service differentiation, and optimizes operational efficiency across complex, advanced networks.

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