BMC Helix for CSP helps communication service providers deliver SLA- and OLA-backed service assurance with zero-touch operations by unifying service management and orchestration across networks and lifecycle phases. It reduces complexity from rapid growth, automates end-to-end service delivery, and ensures consistent performance and reliability for customers. By enabling proactive monitoring, automated remediation, and unified governance, it minimizes human intervention, accelerates incident response, and sustains high-quality customer experiences. This supports scalable operations, improved efficiency, and predictable service outcomes for CSPs facing expanding demand.

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