NICE, through its CXone platform and Enlighten XO, helps businesses build smart self-service solutions that prevent customer frustration from complex automated menus. By simplifying and speeding up call center interactions, NICE enhances customer experience and satisfaction while meeting business goals. Trusted by over 25,000 organizations globally, including 85+ Fortune 100 companies, NICE enables companies to transform and elevate every customer interaction, making self-service fast, efficient, and customer-friendly.

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