Zscaler for AI Security enables retailers to adopt AI safely across stores, omnichannel operations, and supply chains. As AI-powered customer service agents, associate copilots, personalization engines, and planning tools become more common, the attack surface expands beyond traditional networks to include identities, data, prompts, APIs, third-party integrations, and AI connectors. This increased complexity raises the risk of data leakage, misuse, and operational disruption. Zscaler provides end-to-end AI governance and security by discovering shadow AI and risky integrations, controlling data loss and leakage, and protecting AI interactions across the enterprise. This allows retailers to innovate with AI while maintaining strong security, compliance, and operational resilience.

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