Thales Entitlements for Support and Training demonstrates how Sentinel EMS extends beyond software licensing to manage non-software entitlements such as maintenance contracts, training, and professional services. It enables vendors to define, monitor, and automate service-based contracts based on duration, quantity, and SLA terms. The solution supports tiered maintenance levels, flexible start dates, and incremental training usage through real-time REST API integrations. It also tracks billable professional service hours and provides a unified view of licenses, support, and training in one portal. By centralizing product and service entitlements, Sentinel EMS enhances visibility, automation, and customer experience for vendors and end users.

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