This brochure explains that service assurance is not only about performance and quality, it is also a direct cost-control tool for telecom operators. It outlines five savings levers: reducing digital transformation costs by monitoring hybrid legacy and virtualized infrastructure from one screen (page 2), lowering NOC overhead by automating repeatable processes and predicting or preventing faults (page 3), cutting customer support costs by improving network visibility, MTTR, and proactive incident prevention (page 3), reducing downtime exposure (citing $1–5 million per hour of lost revenue during outages) by stopping small incidents from becoming major events (page 4), and reducing field truck rolls by improving root-cause identification, noting $200–300 per visit and that “no fault found”

Join for free to read