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Vendor Sheet

Forcepoint Designated Support Engineer Bank-Of-Hours Subscription SKUs

Forcepoint Designated Support Engineer Bank-Of-Hours Subscription SKUs

Forcepoint Designated Support Engineer Bank-Of-Hours Subscription SKUs

Forcepoint
Pages 9 Pages

This document outlines the Forcepoint Designated Support Engineer (DSE) Bank-of-Hours service, a technical support offering designed to help customers maximize the value of their Forcepoint product subscriptions. The service provides up to 16 hours of additional expert technical support for eligible Forcepoint products through a flexible, project-based hours allocation model. Delivered based on regional product team availability, the package gives organizations access to specialized engineering expertise for product guidance, troubleshooting, technical assistance, and operational support beyond standard support services. The guide explains the structure of the offering, eligible products, service scope, and subscription details. By providing direct access to experienced support engineers,

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