Vendor Sheet
FortiPresence: Wi-Fi Presence Analytics and Customer Engagement
FortiPresence uses existing FortiAP and FortiWiFi infrastructure to detect smartphone Wi-Fi probe signals and generate visitor presence, movement, and engagement analytics. The platform measures total visitors, dwell time, repeat visits, bounce rates, busy periods, area movement, heat maps, Wi-Fi usage, device types, authentication methods, and traffic between locations. Organizations can use these insights to improve layouts, signage, staffing, marketing, navigation, and customer experience across retail stores, malls, airports, hotels, hospitals, and entertainment venues. Social Wi-Fi and customizable captive portals support visitor login, contact collection, consent settings, branding, and demographic reporting. Dashboards, scheduled reports, downloadable raw data, hosted-cloud subscrip
