A mid-market HVAC contractor faced an active ransomware incident, with attackers having already established contact and delivered a ransom note before the attack fully executed. Cyber CIC responded by deploying Shield OnPremise behind the organization’s firewall to quickly identify suspicious communications and uncover malicious activity in progress. Using advanced threat detection and network visibility, the team located and blocked harmful outbound traffic before the ransomware could cause widespread operational disruption. Recovery efforts were completed within approximately one business week using clean system images, allowing the organization to restore operations efficiently. The incident demonstrated the effectiveness of a prevention-focused security approach, where rapid deployment

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