How VIAVI Automates Unbundled Last-Mile Testing for Wholesale Access Providers

1 Pages

Without proper network visibility, wholesale access providers often cannot determine the true root cause of trouble tickets, leading to unnecessary technician dispatches that increase costs and lengthen MTTR. In many cases, the incumbent network is not at fault, yet up to 80 percent of tickets are wrongly attributed to them, resulting in thousands of wasted technician hours and expensive truck rolls that can cost hundreds of dollars each. Although some providers charge customers for no‑fault visits, both sides prefer to avoid these unnecessary expenses and operational inefficiencies.

Join for free to read

How VIAVI Automates Unbundled Last-Mile Testing for Wholesale Access Providers

How VIAVI Automates Unbundled Last-Mile Testing for Wholesale Access Providers

You Might Also Like

More from VIAVI Solutions

Vendor Sheet

How VIAVI Automates Unbundled Last-Mile Testing for Wholesale Access Providers

How VIAVI Automates Unbundled Last-Mile Testing for Wholesale Access Providers

You Might Also Like

More from VIAVI Solutions