Vendor Sheet

Improve service and support with Luma Knowledge

Improve service and support with Luma Knowledge

Pages 3 Pages

Serviceaide's Knowledge Management Module and Enterprise Knowledge Hub empower efficient service and support by delivering accurate, accessible information on first contact, maximizing user satisfaction and minimizing costs. Supporting the "left-shift" strategy in Digital Transformation, it enables self-service issue resolution with comprehensive, up-to-date knowledge practices essential for cost-effective delivery and organizational success.

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