Redwood Software helped IT teams keep pace with rapid business demands by enabling automation that supports faster incident response and streamlined operations. Their solutions empowered incident management teams to quickly identify, log, categorize, and prioritize issues while automating ticketing, status updates, remediation, escalation, and rollbacks. Redwood’s automation reduced downtime and risk by providing automatic alert management and comprehensive audit trails, allowing teams to respond at the speed of business and maintain continuous service in an always-on IT environment.

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