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Vendor Sheet

Load Balancer Performance Problem Resolved in 15 Minutes with NETSCOUT Visibility

Load Balancer Performance Problem Resolved in 15 Minutes with NETSCOUT Visibility

Load Balancer Performance Problem Resolved in 15 Minutes with NETSCOUT Visibility

NETSCOUT
Pages 4 Pages

An insurance provider’s IT team faced a near-total network outage in their main data center during peak usage. Subscriber applications became inaccessible, preventing both customers and employees from retrieving member information. As the morning progressed, service degradation worsened until the network was nearly unusable. This impacted nearly all subscribers and significantly reduced employee productivity, as service teams were unable to assist customers. The outage highlighted the critical need for stronger performance monitoring and faster issue detection to prevent widespread disruption.

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