Microsoft Teams Integration for Ivanti Neurons for ITSM

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Ivanti helped IT teams improve collaboration and record-keeping by integrating Ivanti Neurons for ITSM with Microsoft Teams. This integration automatically captures chats and communications related to support tickets, ensuring valuable interaction details are preserved. It enables analysts to save messages to existing records, reducing handling time while maintaining traceability. Additionally, IT teams gain easy access to end-user profiles and histories directly within Teams, enhancing productivity and streamlining support without disrupting user workflows.

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Vendor Sheet Ivanti Neurons for ITSM

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Microsoft Teams Integration for Ivanti Neurons for ITSM

Microsoft Teams Integration for Ivanti Neurons for ITSM

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