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Vendor Sheet

Migration Solution for Amazon Connect

Migration Solution for Amazon Connect

Migration Solution for Amazon Connect

Persistent Systems
Pages 3 Pages

Migration Solution for Amazon Connect is an advanced enterprise platform designed to eliminate the complexities of transitioning agent resources from legacy platforms like Avaya, Cisco, and Genesys. By utilizing an intelligent workflow engine, the software automates resource extraction and accurately provisions agents directly onto Amazon Connect. Persistent Systems software helped organizations significantly accelerate migration timelines, minimize administrative errors, and lower operational overhead. This powerful automation capability empowers enterprises to deploy new contact center environments rapidly, eliminate manual bottlenecks, and ensure a seamless transition without disrupting ongoing customer engagement operations.

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