Vendor Sheet

NETSCOUT Broke Down IT Silos, Reducing MTTK and MTTR from Days to Minutes using Splunk and ServiceNow for AIOps

NETSCOUT Broke Down IT Silos, Reducing MTTK and MTTR from Days to Minutes using Splunk and ServiceNow for AIOps

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NETSCOUT reduced mean time to know and repair from days to minutes by eliminating IT silos after multiple acquisitions left the company with fragmented, aging infrastructure. With dozens of branch offices, hundreds of hardware devices, multiple data centers, and diverse storage platforms, troubleshooting was slow and complex. By integrating real-time contextual intelligence with Splunk and ServiceNow for AIOps, NETSCOUT unified visibility across environments, enabling faster detection, diagnosis, and resolution. This streamlined workflows, improved operational efficiency, and transformed incident response across the organization.

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