This document describes the secure, compliance-driven architecture behind OpenText’s global cloud fax network. It outlines robust policies such as password management, logical and physical access controls, network monitoring, encryption, and change management. Secure connectivity options include TLS/HTTPS and VPNs, supported by firewalls, segmentation, IDS/IPS, antivirus, and regular vulnerability scans. The document details adherence to key regulations including HIPAA, SOC 2, HITRUST, PCI DSS, and GDPR. It highlights high availability, disaster recovery, and global fax capacity through distributed data centers. The infrastructure ensures confidential, regulated information is protected end-to-end while enabling reliable, large-scale business communications.

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