This solution overview explains how banks can deliver consistent, trustworthy, and efficient customer experiences by unifying customer information across all channels and departments. It highlights how centralized, AI-powered information access empowers employees, reduces operational friction, and strengthens trust. The document emphasizes governance, security, and compliance as core enablers, ensuring sensitive customer data is handled correctly. By providing a 360-degree customer view, banks can streamline onboarding, improve response times, automate processes, and maintain audit-ready data integrity.

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