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OpenText Security Information and Operations Center (SIOC) Primer Services

OpenText Security Information and Operations Center (SIOC) Primer Services

OpenText
Pages 3 Pages

This workshop-style service helps customers build or refine internal SOC processes aligned with SIEM operations. Pages 1–2 outline staffing models, training plans, process frameworks, workflow standardization, documentation, SIEM architecture discussions, and reporting strategies. Consultants deliver a roadmap summarizing requirements, phases, and resource needs. Page 3 lists prerequisites (stakeholder access, meeting space) and clarifies scope exclusions (installations, FlexConnectors). It includes up to 80 service hours with onsite and remote components.

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