Vendor Sheet

Personal Connection

Personal Connection

Pages 2 Pages

NiCE’s CXone Personal Connection helps Inside Sales teams boost revenue by connecting with more prospects daily using patented, no-pause predictive dialing that reduces hang-ups. It also supports Customer Service teams by decreasing inbound calls through personalized, cost-effective proactive outbound notifications. This solution improves connection rates by setting the right tone early and minimizing missed opportunities, enabling agents to engage customers faster and more effectively while avoiding contact with those who have already paid.

Join for free to read