This solution brief introduces PublicOne, a unified digital platform designed to modernize citizen services across state and local governments. It addresses challenges such as fragmented systems, multiple logins, and inefficient service delivery that frustrate residents and increase operational costs. Built on AWS with embedded AI, PublicOne provides a single, secure access point for all services, enabling seamless cross-agency workflows. Features include unified identity management, AI-driven recommendations, and mobile-first, multilingual interfaces. Outcomes include improved citizen satisfaction, reduced operational costs, and faster deployment timelines. Overall, PublicOne enables governments to deliver streamlined, user-centric digital experiences while maintaining existing infrastruc

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