Dutch municipalities handle numerous resident requests, complaints, and documents arriving via email with scanned or photographed forms, or by registered mail with handwritten paper documents, requiring employees to review each item for errors, verify completeness, and manually enter data into electronic systems—a process that typically consumes 5 to 20 minutes or more per case. Centric IT Solutions Lithuania specialists developed a specialized software system using intelligent algorithms to transform this workflow, efficiently processing incoming requests and documents to identify incorrectly entered data, categorize errors, and automatically digitize correctly filled forms, extracting and populating key information directly into municipal systems. By automating error detection, data vali

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