Rubrik Proactive Add-On Support Program

2 Pages

This data sheet describes Rubrik’s Proactive Add-On Support Program, designed for mission-critical environments requiring enhanced support. The program provides a Customer Experience Manager and Assigned Support Engineer who proactively monitor system health, performance trends, and potential risks. Quarterly business reviews, health checks, and optimization recommendations help maximize uptime and ROI. Combined with 24×7 global support, the program accelerates issue resolution, improves operational stability, and ensures customers fully leverage Rubrik’s capabilities.

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