This 2024 brochure explains how healthcare and life sciences organizations can use Salesforce Health Cloud to reduce operating costs, improve turnaround time, and fix fragmented member experiences caused by legacy systems, slow time-to-market, and lack of a 360-degree view. Brillio positions its role as integrating Health Cloud with internal systems, legacy data, and EHRs to enable unified patient profiles, deeper insights, and personalized engagement across the care journey. It outlines an integrated, regulatory-compliant solution map spanning CRM and Health Cloud use cases (product, medical information, adverse events, clinical trials, regulatory approvals), core services (clinical trial support, post-approval support, REMS), and contact center capabilities (trial/site support, referrals

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