Synoptek positions itself as the first Managed Experience Provider (MxP), shifting managed services from uptime monitoring to an AI-enabled, advisory-led model that treats technology as a unified experience and a measurable growth driver. Its MxP framework covers cloud and agile infrastructure, business applications and platform development, customer and employee experience, data and AI, and embedded cybersecurity, supported by the aiXops platform that combines ITIL practices, transformation experience, and agentic AI. The document highlights outcomes and differentiators such as 24x7x365 operations, certified expertise, strong CSAT/NPS, and reported ROI/NPV and productivity gains from a Forrester TEI study, plus industry impact examples like cost reductions, faster dispatch, and improved c

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