This datasheet outlines IntelePeer’s multi-layer AI safety and accuracy framework designed to deliver reliable, privacy-focused automation. The solution uses OpenAI hosted on Microsoft Azure to generate personalized and accurate responses while protecting customer data. As a Microsoft High-Tech Pursuits vendor, IntelePeer benefits from direct access to advanced technical resources and support. A second guardrail layer uses retrieval augmented generation, which limits responses to a controlled knowledge set through proximity search. This approach improves accuracy, enhances large language model performance, and ensures fast, dependable responses by grounding answers in verified, relevant data.

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