Basis Technologies helped utilities unlock trapped revenue and improve customer service with BDEx, a best-in-class exception management software that automates SAP back-office operations. BDEx provides a real-time, 360-degree customer view and an intuitive interface to minimize resolution times, reduce billing exceptions by up to 50%, and accelerate case handling by 40-50%. By automating manual tasks, streamlining workflows, and offering advanced analytics, BDEx enables utilities to recover revenue faster, enhance operational efficiency, and deliver exceptional service to millions of customers globally.

Join for free to read