Verint helped organizations by providing Verint Engagement Data Management with Microsoft Teams Recording, an integrated, secure solution that centrally captures, stores, retrieves, and analyzes all forms of Microsoft Teams communication—including voice calls, chats, screen sharing, video conferencing, and meetings—across front, middle, and back-office environments. This solution ensures regulatory compliance, improves data governance, and enhances operational efficiency by consolidating diverse data into a single platform, breaking down silos, and enabling rich analytics and automated policy-based recording for regulated industries.

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