The document outlines seven critical building blocks for achieving true cloud-native customer experience assurance, emphasizing that fully exploiting microservices-based architectures is essential for monetizing advanced connectivity services. As networks become virtualized and cloudified, traditional probe-based monitoring tools are no longer effective. Modern customer experience assurance must adapt to dynamic, distributed environments with new performance, visibility, and scalability challenges. Cloud-native design principles are fundamental, enabling agility, resilience, and efficient lifecycle management. While microservices architectures deliver flexibility and faster innovation, they also demand new assurance approaches and operational models. When implemented correctly, cloud-nativ

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