While standard parts management and forward logistics—from origin to warehouse or client—are efficiently handled by modern enterprises, reverse logistics for returns, parts, and depot services prove far more challenging. Firms shift abruptly from intermediaries to end-to-end stewards of customer needs, struggling with seamless process mapping and management. IFS software transforms this with a superior reverse logistics engine, streamlining returns handling, optimizing depot operations, ensuring traceability, and integrating seamlessly with forward processes—empowering organizations to manage complexities effortlessly, reduce costs, and enhance service reliability.

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