This white paper explains how Microsoft Dynamics 365 Supply Chain Management supports resilience after pandemic-driven disruption by unifying inventory, warehouse, production, service, and logistics data for better decisions. It highlights outcomes tied to stronger visibility and planning agility (citing potential gains such as 20–40% productivity improvement, 10–30% inventory reduction, up to 20% lead-time compression, and up to 30% improvement in overall equipment effectiveness) and then walks through key capability areas: product information management to maintain a single source of item master data, configure-to-order and engineering change management to improve quality and speed, connected factory and production control using IoT/AI and integration with MES, AI-driven demand forecasti

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