Segal’s HR Shared Services Model is a structured approach designed to enhance HR efficiency, effectiveness, and employee experience. The model supports process improvement and transformation efforts such as system implementation, M&A integration, and scaling operations. It follows a five-phase methodology: establishing a baseline, designing the future-state model, building and implementing it, and optimizing post-rollout. Benefits include cost reduction, improved service delivery, and greater alignment of HR with strategic goals. The model emphasizes data-driven governance, stakeholder engagement, and continuous improvement for sustainable value creation

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