White Paper
AI Assistant Security Technical Paper
AI Assistant is a conversational tool integrated into Jamf Pro, Jamf Account, and Jamf Protect that helps administrators perform inventory queries, configuration analysis, compliance checks, and knowledge retrieval more efficiently. Powered by Anthropic’s Claude through AWS Bedrock, it is designed to support productivity while maintaining strong security and privacy standards across Jamf Cloud regions in the US, EU, and APAC. The platform’s security architecture is built around core principles including being disabled by default, enforcing least-privilege access, protecting customer data, and maintaining strict privacy controls. Rather than relying solely on policies or prompts, these safeguards are embedded into the system’s design and operations. By combining AI-powered assistance with e
