The e2open white paper outlines a practical blueprint for managing supply chain disruptions of any scale, drawing lessons from performance during the COVID‑19 pandemic and the growing role of AI. While supply chains are designed to handle routine disruptions, many lacked the resilience and agility needed to respond to extreme events, leading some companies to layoffs, asset liquidation, or bankruptcy. Others succeeded by using technology to gain faster visibility, understand impacts, and take decisive action. The paper explains how AI‑driven insights, connected data, and agile decision‑making help organizations anticipate disruption, respond proactively, and build durable, resilient supply chains for the future.

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