The white paper discusses how the COVID-19 pandemic has driven the urgent need to reimagine border management through remote and touchless identity services. As travel restrictions disrupted global mobility, border agencies increasingly turned to biometric technologies to maintain secure and efficient processes. These agencies play a critical role in supporting national economies by enabling safe trade and tourism. As international travel begins to recover, success will depend on the ability to implement secure, seamless, and contactless identity verification solutions. Emphasizing efficiency before, during, and after border crossings, the approach aims to enhance traveler experience while maintaining strong security and public health safeguards.

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