Certinia’s security framework is built atop the Salesforce platform, leveraging its robust infrastructure and security controls to protect customer data and applications. Certinia manages application-level security, including change management, patching, and code integrity, while Salesforce provides the underlying data center physical security, network infrastructure, and platform security. Data encryption in transit uses industry-standard TLS with 128-bit certificates and 2048-bit RSA keys, and data at rest is encrypted via Salesforce’s SAN encryption or Hyperforce tenant-level encryption. Certinia applications undergo Salesforce’s rigorous AppExchange Security Review to ensure compliance with best practices.

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