This white paper examines how the rapid adoption of AI has expanded API-related security risks across retail, hospitality, and travel organizations. Drawing on discussions with security leaders, it explains how APIs have become one of the most attractive attack surfaces, especially as businesses connect customer-facing systems, AI services, and third-party applications. The paper recommends building complete API inventories, limiting public-facing APIs, strengthening authentication, validating API schemas, treating AI agents as untrusted applications, and maintaining full visibility into API activity. It concludes that organizations must modernize API governance and security controls to protect sensitive customer data while enabling continued digital innovation and AI adoption.

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